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Audie

Private

  • "Audie" started this thread

Posts: 4

Date of registration: May 2nd 2017

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1

Friday, May 5th 2017, 3:33pm

Ticket system slow

I Know things are busy for support , but 3 days in on my ticket and not even a response to tell me you received the ticket. If your that over whelmed maybe a roll back would have been the prudent thing to do. I'm trying to stay positive and patient but this is very discouraging going forward. :(

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Vilya

Community Manager (en,pl)

  • "Vilya" is female

Posts: 528

Date of registration: Mar 4th 2016

Occupation: Community Manager

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2

Friday, May 5th 2017, 6:11pm

We are working through tickets as fast as possible, please be patient.


Vilya
Community Manager EN
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  • "вα∂ мυмвℓєѕ" is male

Posts: 46

Date of registration: Dec 28th 2016

Location: nottingham (uk)

Occupation: carpenter

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3

Saturday, May 6th 2017, 4:20am

3 days??? wow i feel for you bud!!!

personally it took 17 days to get a response to my most recent ticket




be patient bud :)







BM

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stupot

Captain

Posts: 224

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4

Sunday, May 7th 2017, 8:20pm

i had a reply same day i put my ticket in, but i am now waiting on the payment team so i may be waiting awhile!! haha

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