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smartass

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  • "smartass" started this thread

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Date of registration: Jun 1st 2016

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1

Sunday, April 2nd 2017, 10:54pm

hazards whilst dispatched

so how comes our resources hazard when they are not even in the city?
http://prntscr.com/erno8h
100mil resources hazard 3 seconds before it comes into the city.. why does this happen?

REEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
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Sporrow

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2

Monday, April 3rd 2017, 12:58am

Sounds like a delay in the data handling in the database
You need to send in a ticket for this issue
More screen shoot you have, better

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guns

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3

Monday, April 3rd 2017, 1:20am

been happening for ages i know the people who have sent in tickets havent had a reply and its been 6 weeks!!!!!!

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Infidel

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4

Monday, April 3rd 2017, 9:02am

i still have tickets filed on that over a year ago.
just kinda take it as part of the game now, hate when it happens.

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Sporrow

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5

Monday, April 3rd 2017, 1:10pm

This thing, they cant "fix".
They can only replace your loss.

I assume its a delay in the database. Sometimes it can be to many request to handle, or it hang for some seconds.
I have seen similar in some database we using at office. Off-course its not a game, but a database for real time drilling.
What we do, we go in and fix. That's why we have database admin.
But in our case here, nothing to fix, because it already happen.
So ask them to replace your loss.

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Picochima

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6

Monday, April 3rd 2017, 5:50pm

dont waste time on tickets, it is already known for many weeks, at least sent it by me. See there are people already waiting a year for an answer. As you ask me, management first to fix the fact of customer satisfication by giving reasonable answers before they do anything else. Nice we have GHQ which can go to lvl 19, too bad in my persobnal situation lost over 50 million of food in three weeks, but no answer is what is the real deal.

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Ughit

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7

Monday, April 3rd 2017, 11:50pm

I think I covered this a few yrs ago, here goes again

Hazards happen in every city at a different time and then happen about every 62-66 mins
this happens every hour, if your time to arrive at the city happens during the hazard you will lose res

if the city you are sending to, has already hazarded before sending to that city, you will not hazard your res

pay attention to when your city hazards and you will not lose res

hope this helps :thumbup:

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Sporrow

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8

Tuesday, April 4th 2017, 12:06am

The issue was..res not in city...and still hazard when under way..ie res vanish from trucks under way

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Ughit

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9

Tuesday, April 4th 2017, 12:12am

yep

hazard is hazard, not matter if there or "on the way"
is same ...... just look at your hazards and time your sends
easy

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Sporrow

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10

Tuesday, April 4th 2017, 1:12am

1. Hazard is only in the city
2. Hazard do not hit res you have on trucks
3. Hazard do not hit res you have in the fields
4. Hazard do not hit transport to city

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guns

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11

Tuesday, April 4th 2017, 1:31am

how can a city hazard if the res cap is under??????

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Ughit

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12

Tuesday, April 4th 2017, 1:42am

1. Hazard is only in the city
2. Hazard do not hit res you have on trucks
3. Hazard do not hit res you have in the fields
4. Hazard do not hit transport to city



Wrong

Hazards happen at a certain time and include everything there or on the way there

If want to avoid this, then send your res after a hazard happens in the city sending to

Any Hazard That Happens During a send, will effect that send

please time your sends appropriately

that is bottom line mates ;(
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Sporrow

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13

Tuesday, April 4th 2017, 2:18am

As i said....hazard only occur in cities

I think we need to agree to disagree
Or maybe management can give the correct answer?

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guns

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14

Tuesday, April 4th 2017, 2:40am

so if you send trucks to a field full of res and the city still hazrds whats the point. its happening to a few people but not all!! another thing this company needs to look at

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Ughit

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15

Tuesday, April 4th 2017, 4:09am

if sent to and in a field, from any city it does not hazard


Come on, follow me here guys....

If you are sending to a city, from anytime away
that city hazards during that time
your res being sent to that city hazards
it is that simple.

to stop this, you just need to pay attention to when hazards happen

stop trying to make it hard to understand, is simple

Pay Attention to When your Hazards Happen 8)

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Noodle

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16

Tuesday, April 4th 2017, 7:52am

This is Normal like it or not

Everything Ughit said is correct this has been happening for years. Hazards happen around every hour so look for your last hazard time for a city and do not have any res arrive at it or be left in it around that time, if the res is marching to that city then if the time it arrives is around the time of the hazard it will hazard whether or not it has actually reached the city. This does happen to all not just a few as you put it. I will give you an example from my alliance I never lose res to hazards as I make sure it is out of the city around the time it last hazarded and to put even more emphasis on that I don't lose res I don;t store res in fields at all I will send it to one just for the hazard to hit then recall and resend and repeat this process every hour. I'm talking 3-4 billion res and I never have a problem watching for hazard times. Compare this to my fellow alliance members who do not pay attention to the times they will complain multiple times a day they lost their res to hazards..... So watch the times people simples.

Noodle

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Sporrow

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17

Tuesday, April 4th 2017, 1:13pm

You guys using to much words, it confuse people
As i said before, you guys agree.
Hazard just happens in cities
I have had hazad in cities, and the res i had in field was not even hit

Example..
Food limit in city is 10M
You have also 15M in the field
you have 15M food on trucks to your city
And also sending 15 M food to your field

At the time of hazard, you have 15M in city

Hazard will hit your city and you loose food in the city
On the trucks in the field, the food is not hit by hazard
Food on your trucks to and from fields/cities are save too

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