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Žutinjo

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Date of registration: Dec 17th 2015

Location: Hrvatska-Europa/Croatia-Europe

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1

Wednesday, May 3rd 2017, 11:25am

Gremlins Voucher

Hello all!
If I might ask what happend to the Gremlin voucher code..
I have redeem it and purchased some dims with paypal account, but then i get the screen "Application error

An application error has occurred. ( http://prntscr.com/f3js2v ) and no diamonds added to my account on

server: Dowding
player name: LᴏᴠᴇMᴜsᴄʟᴇ

Also I have another question. I won the POEM price, 3rd place, means 100 diamonds reward...never got it added to my account!!??

:cursing:?(:thumbdown:
"I Am The One Who Knocks"
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Vilya

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Date of registration: Mar 4th 2016

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2

Thursday, May 4th 2017, 1:25am

Hi,

First, do you have a link to the Poem event? I can look into it.

Second, Please send a ticket to customer support so they can look into your payment issue for the voucher.

Please feel free to Private message me with issues in the future if you prefer.

Happy gaming!


Vilya
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3

Thursday, May 4th 2017, 1:54pm

do you know how we get the compensation coin?

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badass2

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Date of registration: Dec 20th 2016

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4

Thursday, May 4th 2017, 1:57pm

hey

same thing happen to me durning the server down problem i redeemed the vocher money went out of my account but no ds or no email

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Vilya

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5

Thursday, May 4th 2017, 1:59pm

@badass, did you send a ticket? If not, then please do so and it will be checked.


Vilya
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badass2

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6

Thursday, May 4th 2017, 2:04pm

i didnt because i didnt get the email to show you guys alls i have is a print screen from my online banking to show the money went out will that be ok?

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Vilya

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7

Thursday, May 4th 2017, 2:07pm

That will be fine, but you should report it through ticketing system so we can investigate it :)


Vilya
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